Privacy Policy
Privacy Policy
Who we are
UTOPIES - Quiet Wine Pty Ltd (ABN: 346 298 27612) — contact: dan@quietwine.com.au
What we collect
Name, email address and delivery details you provide when ordering.
Payment details are processed by our payment provider (we do not store full card details).
Technical data (IP address, device/browser) and cookies for site functionality and analytics.
Why we collect it
To process orders, manage deliveries and refunds, and provide customer support.
To send marketing emails only if you consent (newsletter, offers).
To improve the website and prevent fraud.
How we use & disclose information
We use your data for the purposes above and may disclose it to service providers (payment processors, couriers, email platform, analytics).
We will not sell your personal information.
Marketing & unsubscribe
We will only send marketing emails if you opt in. Every marketing email includes an unsubscribe link and we will honour opt‑out requests promptly.
Security & retention
We take reasonable steps to protect personal information and retain it only as long as needed for the purpose orto meet legal/financial obligations.
Access & correction
You can request access to or correction of your personal information by emailing
dan@quietwine.com.au. We will respond within a reasonable timeframe.
Complaints
If you have a privacy concern, contact us at dan@quietwine.com.au If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
Last updated: May 26, 2026